FAQ | Camping La Baume - La Palmeraie in Fréjus, Var

Location

How to get to La Baume La Palmeraie?

By plane, you arrive at Nice airport, you can either take a taxi (€130 per trip) or the shuttle (€21 per person; information at the Nice tourist office)
By train, you arrive at Fréjus or St-Raphaël station, you can either take the city bus (€1.50 per trip) or a taxi (€15 per trip).
By car, take exit 38 FREJUS then follow La Baume La Palmeraie, locality CAîS.

Where is La Baume La Palmeraie located?

At exit 38 FREJUS, on the D4 at 3775 rue des combattants d’Afrique du Nord
GPS: 43°27’59’’N – 6°43’22’’ E

La Baume *** and La Palmeraie*?

The domain is a single, unified complex: pitches for tents, caravans, and motorhomes at La Baume, and accommodation rentals at La Palmeraie, but all activities and facilities are shared.

The state determines the classification procedures for tourist hotels, outdoor hotels, tourist residences, etc., according to the terms set by decree.

La Baume, an outdoor hotel (campsite), and La Palmeraie, a tourist residence, are classified by Atout France, a certification body, in the 5-star and 3-star categories respectively, based on criteria set by a classification table established by order of the Minister of Tourism.

To simplify, the criteria set for the two establishments are different, which explains the difference in classification between the campsite and the tourist residence.

How far are the airport, train station, city center, and beach?

Nice airport is 58km away
Fréjus train station is 4km away
Fréjus beach is 5km away

Is there a bus to get to town, the beach, or the train station?

Yes, the local bus stop is 100m from the campsite (€1.50 per ticket / €10 for a booklet of 10).

Reservation

What are the opening and closing dates of the campsite?

We open on April 3 and close on September 25, 2027

Are VISITORS allowed?

Day visitors are no longer permitted from the opening to the closing of the campsite.

When and how to book?

Book online with secure payment (booking fee €25)

Can I choose my arrival day?

For pitches, you can arrive any day.

For rentals, outside July and August, you can arrive on the day of your choice with a minimum stay of 3 nights (2 nights for some weekends).

In July and August, you can arrive either Thursday to Thursday / Friday to Friday / Saturday to Saturday / or Sunday to Sunday.

Can I choose my pitch or accommodation number?

You can state your preference in the “remarks” section at the end of the online booking process. We do our best to fulfill your request.

Is there cancellation insurance?

Yes. It must be purchased at the time of booking. It represents 4% of the basic amount of the tent, caravan pitch, or accommodation rental service.

When to pay the deposit and the balance?

The deposit is to be paid at the time of booking, and the balance must be paid 30 days before your arrival.
We accept payments by credit card, bank transfer, ANCV Connect, and holiday vouchers duly completed with name and address. (Sent by registered mail).
We do not accept VACAF vouchers.

What are the check-in/check-out times?

Registration formalities are possible from 8:30 AM.
Rentals are available from 4:00 PM and departures are at 10:00 AM.
Except for weekend packages (Friday from 2:00 PM and departure Sunday at 5:00 PM)
Pitches are available from 2:00 PM and departures are at 10:00 AM.

What are the reception hours?

The reception is open 24/7. You can arrive or depart during the night, a receptionist will show you to your accommodation.

Rentals

Are sheets and blankets included?

All our rentals include mattress protectors, pillows, and blankets. You must bring your own sheets and pillowcases or rent them at the time of booking. We offer hotel kit rentals (sheets + towels). (Prices for the entire stay without change: 2 people €50, 4 people €100, 6 people €150, or 8 people €200).

Is there internet access in the rental?

In the 3-bedroom bastidons and villas, service is offered for 4 people.
In the Cycas, Dracéna, Acacia, Acajou mobile homes and the superior 3-bedroom Pins, service is offered for 2 people.
Otherwise, Wi-Fi coverage is available throughout the domain (paid service €8/day or €15/week).

“Family” packages are available for 1 or 2 weeks.

Is there a TV in the rentals?

Yes, except in the Strelizia and Bambou mobile homes.

All bastidons, Mh Cycas 2 and 3, Mh Dracéna, Acacia, Acajou, superior 3-bedroom Pins, and villas are equipped with TV.
You can rent your TV from E-MOOV scooter rental etc. (€45/week).

Is there a cleaning service?

Yes; €80 for mobile homes and bastidons 1 and 2, or €160 for bastidon 3 and villas. You can decide the day before your departure if you wish to use this service.

Can we rent baby equipment?

Yes, at the time of booking (against a deposit of €85 refunded upon departure, high chair €35 / stay / baby bed €35 / stay and bathtub €15 / stay).

On-site services

Is there a place to eat?

From opening to closing, you will find a restaurant, a snack-pizzeria, and a grocery store.

Is it possible to rent a bicycle?

Yes, you can contact E-MOOV at 06.60.18.72.42 (€55/adult and €35/child / week)

Is it possible to rent a refrigerator?

There is no refrigerator rental service on site. You can contact E-MOOV at 06.60.18.72.42 who delivers to your pitch (€60/week).

Is it possible to rent a barbecue?

No. All barbecues (electric, gas, charcoal, etc.) are strictly forbidden on bare pitches (tents, caravans, and motorhomes).

In rentals (bastidon and mobile home): wood or charcoal and gas barbecues are also forbidden; electric barbecues are accepted provided they are used on the terrace (wood or paving) and NOT PLACED ON THE GROUND (fire risk).

Campsites

Are water and electricity included?

Yes

Where to dispose of wastewater and chemical toilets?

Wastewater is emptied at the car wash, and chemical toilets at the sanitary blocks in a dedicated emptying point.

Pool

Is the pool heated?

Both aquatic areas are accessible from opening to closing.
The aquatic area at the entrance (Baume section) features a large 600m2 swimming pool heated at the beginning and end of the season (EXCEPT July/August). You will find 5 pools, including 2 covered and heated, and a superb paddling pool for children.
The Palmeraie aquatic area is not heated.

Are swimming shorts allowed?

No, strictly forbidden, as are burkinis.

Are there sun loungers?

Yes, they are freely available around the pools.

Entertainment

Is there a kids' club?

Yes, it is open Monday to Friday from 9:30 AM to 12:00 PM and from 3:00 PM to 6:00 PM from the opening to the closing of the domain and is for children aged 4 to 13.

Additionally, in July and August, 2 different clubs are offered:

Pitchoun club: For children aged 4 to 13
Teen club: For children aged 14 to 17.

Is there a disco?

No

Are there activities all season?

Yes. The entertainment team offers sports activities and evening events from opening to closing.

Is there a gym?

Yes. It is open for the entire season for guests aged 18+ and for minors aged 16+ when accompanied by an adult. Access is free.

FAQ: Frequently asked questions about our campsite in Fréjus