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Frequently asked questions

An answer to all your questions about La Baume - La Palmeraie

Here you’ll find the frequently asked questions about La Baume - La Palmeraie, that may help you organise your holiday in the best possible way. If you don’t find the answer to your question, please do not hesitate to give us a call. Our reception service is available by phone all through the year.

Location

How to get to la Baume La Palmeraie ?

- By plane: From Nice airport, you can take either a taxi (130€ the way) or a shuttle (15€ per person). Ask more information at the tourist information.

- By train : From Fréjus or Saint Raphael rail station, you can take either the city bus (1.10€ the way) or the taxi (15€ the way).

- By car :From the A8, you will take the exit 38 and then you follow the direction La Baume La Palmeraie at the locality “Cais”.

Where can i find La Baume La Palmeraie ?

From A8, exit 38, on the road D4 at 3775, rue des combattants d’AFN, 83600 Fréjus
GPS : 43°27’59’’N - 6°43’22’’E

La Baume***** and La Palmeraie*** ?

Wherever you stay, it is the same area with all activities and facilities. Either you put your tent, caravan or your camper on La Baume or you rent an accommodation at la Palmeraie.

The state determines the procedures of ranking of the Hotels of tourism, the hotels of outdoor, Tourist residences … according to the methods laid down by decree. La Baume (Campsite) and La Palmeraie,( tourist residence ) are classified by Atout France, organization of certification, in the category 5 and 3 stars according to criteria fixed by a ranking table worked out by decree of the Minister in charge for tourism.

To simplify, the criteria fixed in the two establishments are different, which explains the difference in ranking between the Campsite and the Tourist residence.

How far is it to the airport, the rail station, to the beach and the town centre ?

- Nice airport : 59km
- Fréjus rail station : 4km
- Fréjus beach : 5km
- Fréjus centre : 4.5km

Is there a bus connection to the town, beach or rail station ?

Yes, you will find a bus stop 100 meters from the campsite (1.10€ the way)

Booking

What are the opening and closing dates of the campsite ?

We open the 1st April 2017 and close the 30 September 2017 at 12pm.

When and how can I book ?

From the 1st November, you have 3 ways of booking :
- The easiest way is to book on line by secured payment (23€ booking fees )
- Or by phone on 04.94.19.88.88 (33€ booking fees )
- Or by post, with the booking contract that you will find in the brochure ( 33€ booking fees )

Can i choose my arrival day ?

For the campingplaces you can come every day.

For the rentals, except july and august, you can come every day for a mimimum of 3 nights, out off week end 2 nights.

In july and august , you can come even from Thursday to Thursday, Friday to Friday, Saturday to Saturday or Sunday to Sunday.

Can i choose my rental or my plot number ?

You can add a wish in filling your booking form on line in the “remarks part”. We will do our best to satisfy you.

Is there a cancellation insurance ?

Yes. You can take out the cancellation insurance by mentioning it in the booking form. 3 % of the total amount of your accommodation or your plot rental.

When can i pay the account and the balance of my stay ?

The account of 30% must be payed at the booking and the balance 30 days before your arrival.
We accept visa, mastercard, american express, bank transfer.

What are the arrival and departure times ?

The registration formalities are possible from 8.30 am.
For the rental arrival from 4pm and departure at 10am.
Except “weekend 2 nights “arrival on Friday from 2pm and departure on Sunday at 5pm)
For the plot arrival from 2pm and departure at 10am

What are the reception’s opening times ?

The reception is opened 24 hour / 7 day .You can check in and check out during the night, a receptionist will welcome you.

Rental

Are sheets and blankets included ?

All our rentals have undersheets, pillows and blankets. You have to bring your own sheets and pillow cases or you can rent it (13€/double bed kit; 11€/single bed kit; 7.5€/ towels kit ).

Is there a Wi-Fi internet connection in the accommodation ?

In bastidons 3 bedrooms,the villas, the cycas Mobil home , dracena, acacia and acajou Mobil homes you have free access for 2 persons! Otherwise you can have wifi access in the whole area (8€/day or 15€/the week).

Is there TV in the accommodation ?

The bastidons with 3 bedrooms, cycas 2 and 3 ,dracena,acacia ,acajou Mobil homes and the villas have TV.
For the other rentals, you can rent TV at the grocery in the campsite (45€/the week).

Is there a cleaning service ?

Departure cleaning is your responsability but a cleaner can be provided for a charge of 65€ for mobil home and bastidons 1-2 or 130€ for bastidons 3 and villas.
You can take this service just before leaving your accommodation.

Can i rent a baby kit ?

Yes, you can rent it at the booking and it’s free of charge (a deposit of 50€ by credit card is required to secure the safe return of loaned material : baby cot, bath, and high chair)

Plots

Are water and electricity included ?

Yes

Where can i evacuate wastewater and chemical toilets ?

You must empty wastewater in the car wash area and chemical toilets in the sanitary blocks.

Services on site

Is there a restaurant or a snack ?

From opening date to closing date of the campsite, you will find a restaurant, snack, grocery.

Can i rent a bike ?

Yes, at the newspaper shop (50€/adult and 35€/child/week)

Can i rent a fridge ?

Not directly at the campsite. You can rent your fridge at TMV (06.71.01.68.41) and ask to be delivered directly on plot.(60€/the week)

Can i rent a barbecue ?

No. All barbecues (wood, coal, gaz…) are strictly prohibited on pitches.

For the rentals (bastidons, Mobil home) you can use only gaz and electric bbq on the terrace (wooden or paved) and not placed directly on the ground.

Swimming pool

Is there a heated swimming pool ?

2 water parks are opened during the whole season. At la Baume,5 Pools with slides heated during the low season (including 2 heated indoor pools ) and a wonderful heated playground for kids. The water park of la Palmeraie is not heated.

Can i wear a swimming short ?

Yes. No particular clothing is required.

Are there sun loungers ?

Yes, the sun loungers around the pool are provided free of charge.

Animation

Is there a kids club ?

Yes. The children’s club welcomes your children aged 4 to 11 from Monday to Friday from 9.30am till 12 am and from 3pm till 8 pm during the whole season.

In addition, during the holidays of Easter, in July and august, 3 different clubs are proposed:
* Pitchoun club: For children aged 4 to 8 years.
* Junior club: For children aged 9 to 13 years.
* Teen club: For children aged 14 to 17 years
These clubs are free.

Is there a discotheque ?

Yes. Our free discotheque is opened every night during the whole season (for our clients only and under the responsibility of the parents).

Is there animation during the whole season ?

Yes. The animation team offers you sport and evening activities every day from the opening and closing dates of the campsite.

Is there a fitness room ?

Yes. The is a free fitness room for clients aged +18 only during the whole season.

   

Accommodations

 

Whether you stay on a camping pitch or in a comfortable rental; La Baume La Palmeraie offers you comfort and nature